Arvada CERT Privacy Policy

This page explains the privacy policy for our digital communications channels including arvadacert.com, our Facebook, LinkedIn pages and photo and video pages, text and email messages and any other digital products we use now and in the future.

Our digital products are provided as a public service by Arvada CERT (Community Emergency Response Team).

Capitalized words not specifically defined within this policy have the meaning defined within the Arvada CERT Terms Of Use.

This policy covers how Arvada CERT treats personally identifiable information (“PII”) that we collect and receive in connection with our event volunteers/registrants/participants, newsletter and email recipients, online community participants, those who inquire about Arvada CERT and Our events and those who use our public, private and/or restricted-use Web sites including but not limited to: www.ArvadaCERT.com and other sites (collectively, the “Sites“). This policy is meant to be interpreted with and coordinated with our policy Arvada CERT Terms Of Use. Your use of our Sites constitutes your agreement with and acceptance of both the Arvada CERT “Terms Of Use” and this Arvada CERT “Privacy Policy”.

WHAT INFORMATION MIGHT WE COLLECT ABOUT YOU?

The information about you that is personally identifiable is information like your name, physical address, e-mail address, or phone number, and other information that is not otherwise publicly available. Sometimes Arvada CERT links to other websites or works with other entities, this policy only applies to Arvada CERT sites unless otherwise indicated.

WHEN DO WE COLLECT INFORMATION AND HOW DO WE USE IT?

Arvada CERT collects PII from volunteers and potential volunteers both online and offline. Often you will supply the information directly to us such as when you register to use one of our websites, request information from us or register to attend an event, class or training session that we are sponsoring or are affiliated with through one of our partners or third party providers.

The types of PII we often collect include:

  • Contact information including your name, address, phone numbers, postal code, country, email address, company, and other similar information.
  • Authentication information such as user-IDs, login names, passwords and password-recovery information
  • Information about which of our programs and training you may be interested in.
  • Payment and transactional information which might include credit card information including the credit card number, billing address, expiration date and other information.
  • PII may be collected when you agree to certain legal terms with us (such as when you agree to the Terms of Use for our websites) or agree to payment terms.

INFORMATION COLLECTED PASSIVELY

We collect site visitor information by using cookies, web beacons, navigational bread crumbs, server logs, pixel tags and other technologies.

Arvada CERT automatically receives and records information on our server logs from your browser, including your IP address, cookie information, browser information and the page you request. We may connect cookie information with PII to better personalize your experience on our site.

Cookies are files or pieces of information that may be stored in your computer’s hard drive when you visit our site. A cookie allows a user to move quickly and easily around our Sites and is used by us to identify returning users. We also use a cookie to track a user’s sessions. We use this information to find out what site features are most popular so we can improve our Sites and our content based on how people use our sites.

The use of cookies is an industry standard and done on most Web sites. We do not, however, use cookies to retrieve involuntary information about your computer.

If you would prefer, you can set up your browser to refuse cookies or to alert you to their presence and allow you to remove them from your computer. If you reject cookies, you may have difficulty navigating parts of our website, and may need to enter identifying information several times; whenever you access a password protected page or restricted part of one of Our Sites.

A pixel tag, also known as a clear GIF or web beacon, is an invisible tag or tiny graphic image placed on certain pages of a website or in emails but not on your computer. When you access these pages, pixel tags generate a notice to us that you visited that page. Pixel tags usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies the pixel tags we use simply won’t know when you visited a page. Pixel tags help us analyze our visitors’ online behavior and measure the effectiveness of our websites. We may work with third party service providers that help us track, collect, and analyze this information.

Pixel tags on Our Sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites. This information may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.

Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

We also work with third-party companies that use tracking technologies to serve information and advertisements on our behalf across the Internet. These companies may collect information about your visits to our websites and your interaction with our advertising and other communications. The use of cookies by our service providers and their Privacy Policies are not covered by our privacy statement. We do not have access to or control of these cookies and make no representations about them.

THE EUROPEAN UNION’S GENERAL DATA PROTECTION REGULATION (GDPR)

The GDPR defines “Personal Data” as any information that relates to an identified or identifiable natural person. This broad definition includes names and addresses, contact details, HR records and other identifiers such as device IDs, IP addresses, cookies, RFID tags and location data. Any organization established in the EU that processes personal data must comply with the GDPR. It also applies to organizations not established in Europe that offer goods or services to individuals in Europe, regardless of whether payment is involved. Any organization that monitors the behavior of individuals located in Europe is also subject to the GDPR.

The law defines two distinct roles: controllers and processors. A controller is the entity that determines how personal data is handled—either on its own behalf or by processors it may engage. A processor is anyone hired by another entity to handle data.

Arvada CERT’s websites are intended for use only by citizens of the United States. We do not intentionally collect Personal Data from citizens of the EU nor do we store or process data on servers located in the EU. Citizen’s of the EU are advised that Arvada CERT’s websites do not comply with the GDPR and there is no intention to make them compliant since the GDPR does not apply to us.

Some of the social sites that we use (Facebook, LinkedIn, Twitter) may fall under the GDPR. Citizens of the EU are advised to Review the privacy policies of those sites to determine whether they comply with the GDPR.

INFORMATION USE

Arvada CERT uses PII about volunteers, prospective volunteers and visitors for a wide variety of purposes.

We use it to respond to your requests for information about what we do and how you can support Arvada CERT; to provide information about what we do and how you can help to process your interactions with us and communicate with you about how you can help; to provide materials to you that you have requested; to invite you to online and offline events and meetings; to allow you to communicate with our leadership teams while we are working on projects with you; to communicate between you and the Arvada CERT community resiliency, Community Public Information Teams and Arvada CERT Recruitment teams  to provide training to you; to provide support to you and to help develop and deepen the community resilience of Arvada. This list is illustrative only and is not exhaustive.

SHARING INFORMATION

We will not sell or rent your information to third parties.

Arvada CERT may disclose your PII to our community preparedness and resiliency partners, service providers and contractors that we use to provide our services or when we believe that you may have an interest in the products and services we may be providing with them.

Additionally, we may disclose PII:

  • When we respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; or
  • When we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our Terms of Use, Privacy Policy or other legal claims.

CONFIDENTIALITY AND SECURITY

We limit access to personal information about you to our volunteers (including partners, subcontractors and vendors) who we believe reasonably need to come into contact with that information to provide services to you or in order to do their jobs.

We take all reasonable precautions to keep your personal information secure and we have put in place physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

LINKS TO OTHER WEB SITES

Some of our sites contain links to other third-party Web sites such as Facebook, LinkedIn, and other sites.  However, we are not responsible for the privacy practices or the content of third party Web sites and do not make any representation as to the existence, sufficiency, accuracy or completeness of their Web sites, privacy policies, privacy practices, or security practices.

CHOICE, OPTING OUT AND CONTROL

We want to communicate with our volunteers and potential volunteers in ways that are productive and beneficial. When you submit PII you are agreeing that we may communicate with you by email, phone, direct mail and other means of communication. If you no longer wish to receive communications from us, please use the “Unsubscribe” link included with of our promotional mailings or send an Email to “administrator@arvadacert.com” requesting to be unsubscribed. Keep in mind that unsubscribing from promotional communication will not stop us from communicating with you regarding on-going business relationships, for an event you registered for, or for legally required notices and other reasons.

Most of the websites we use collect PII when you are registering to use the site. These websites are often referred to as “collaborative communities” where individuals may post information. While any PII collected in such a community is associated with your posts you will have control over how much PII (if any) is displayed and available to other members of the community. In order to participate in some communities or in some restricted areas of some communities you may be required to provide some PII. You will always have the option of not participating in the community so you are not forced to disclose PII if you choose not to. In some communities if you chose not to provide PII you will not be able to participate in the community at all. All of our collaborative communities also allow you to choose which PII is disclosed and whether the PII is disclosed to everyone in the community or only to individuals you select.

CHANGES TO THIS PRIVACY POLICY

Due to changes in legislation and best practice or enhancements to functionality and content on our Sites, Arvada CERT may update this privacy policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary e-mail address or by placing a prominent notice on the applicable Site(s), and accordingly you should check here from time to time.

COPPA REQUIREMENTS

Our Sites are not designed for children. Our Terms of Service prohibit anyone under the age of 13 from using Our Sites and we do not knowingly collect any PII from children on Our Sites nor do we knowingly allow children to participate on Our Sites.

QUESTIONS AND SUGGESTIONS

If you have questions or suggestions, please contact us at: administrator@arvadacert.com.